Product Design Case Study | AutomationEdge Technologies
Purposeful Digitalisation
Designing the Healthcare Experience for Real-World Care
My Role: I independently led the end-to-end design of this project, from understanding the problem and defining the user experience to UX/UI design, prototyping, and the final product experience.
Home healthcare clinicians struggle with completing assessments due to complex, lengthy, and cognitively demanding documentation. The process remains rigid and interrupts patient interaction.
Impact
Extra time
Clinicians spend more time on screens than patients
Impact
Cognitive Overload
High mental load → burnout
Impact
Prone to error
Errors impact reimbursement and care plans
Impact
System Break
Delays in submission affect agency operations
A healthcare process that traditionally relied on documents needed to be transformed into a structured digital experience for the people using it in the field.
I had to rethink how information, decisions and actions from a static document should behave in a digital environment.
